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Whistleblowing Policy 



The Insurance Authority (“IA”) is committed to promoting and maintaining high standards of transparency, accountability and integrity.  The IA has put in place Whistleblowing Policy to provide reporting channels and guidance on reporting suspected fraud, misconduct, malpractice or irregularity within the IA.  Activities or behaviours covered under this Policy include but not limited to the following:

  • Criminal offences and unlawful acts (e.g. corruption, theft, fraud, forgery, bribery and blackmail);
  • Failure to comply with legal or regulatory obligations;
  • Material breach of internal policy or rules (e.g. financial controls, procurement rules, confidentiality obligations);   
  • An act or omission which creates a substantial and specific danger to the lives, health or safety of the IA employees or the public; and/or
  • Concealment of any of the above.

 
Please note that the followings are not covered under this Policy:

  • Any complaints about the existing provisions and related policies of the Insurance Ordinance;
  • Any complaints that fall outside the purview of the IA;
  • Any complaints against the IA’s former staff;
  • Employee grievances/complaints for unfair treatment; and
  • Complaints regarding the expression of dissatisfaction regarding the way in which the IA’s staff member(s) has / have carried out or failed to carry out their duties.

 

Download: Whistleblowing Report Form