You can purchase insurance products on the digital sales platform of insurers on your own by computer or mobile application.
Application process
Before taking out an insurance policy:
You must first determine your personal needs and financial situation, then search for, learn about and compare the features and prices of the insurance products on the insurance sales platform, and finally, read the policy terms carefully.
During the application process:
First, you can request a quotation direct on the relevant platform. After selecting an insurance product, you can enter your personal data and answer the underwriting questions yourself, and pay the premium through the electronic payment system to confirm your insurance application. The policy will be delivered to you in a prescribed form (e.g. mail or by electronic means).
After taking out an insurance policy:
You can make a claim online on your own. If you have any enquiries, you can contact the customer service representative of the insurer or enquire via live chat.