27 January 2025
The Insurance Authority (IA) today (27 January 2025) alerted the public to phishing mobile text messages from fraudsters who purport to be Manulife (International) Limited (Manulife), an authorized insurer in Hong Kong, to defraud personal or payment information. Recipients of the messages were asked to call a suspicious phone number to cancel or change a certain insurance policy.
Manulife has confirmed that it has no connection with such fraudulent mobile text messages or the phone number mentioned in those messages, and that it will only send SMS to Hong Kong mobile users via a Registered SMS Sender ID "#Manulife". Anyone who has provided personal information to the fraudsters or has conducted any transactions through the fraudsters should contact Manulife (hotline: 2108 1188 or email: [email protected]) and report the case to the Hong Kong Police Force.
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